FAQ

You’ll find the answers to some of our most Frequently Asked Questions below. If you can’t find the answer you’re looking for, email sales@1in400.com and we’ll be happy to help you.

Cars will need to be collected from the address on our website, which is in Buckinghamshire, usually within 5 working days. 1in400 Ltd will be happy to pick you up from our local train station, Haddenham & Thame. We understand that some winners might be on holiday, or away on business during this period, so we’ll be as flexible as possible. Should a car not be collected within 10 working days of the draw being made, 1in400 Ltd can store the vehicle at a reasonable daily cost, these fees being payable in full prior to collection. Simple.

Holiday winners will be contacted by phone and arrangements made for the delivery of all documentation required via both electronic and hard copy within 48 hours. Simple.

We like to keep things simple, so each competition will run until the maximum number of entries have been allocated. However, our website will show an estimated sell out date – the live draw will take place within 48 hours of the draw ending.

If we are unable to allocate all the entry slots within a reasonable timescale, due to unforeseen circumstances, 1in400 Ltd reserve the right to offer an alternative cash prize, as set out in our terms and conditions page. Should this apply, only confirmed entrants shall be entered into this cash draw.

Very simply!! Each entrant is able to choose their own draw number(s) when entering. During the live draw on Facebook/Instagram, we use Google’s random number generator to choose a winner, the name linking to the winning number chosen, will be the winner, this will be done LIVE on Facebook/Instagram.

Good question and one we’re happy to answer! 1in400 Ltd is a Private limited company registered with Companies House, reg number 11780883, please feel free to check. In addition, the two owners have listed their Linkedin profiles within our ‘Meet The Team’ page – we have got nothing to hide and are happy for any prospective client to ‘check us out’!! Simple, open and honest.

As for the prizes actually existing, we ensure that all competition cars are clearly photographed wearing our own company show plates, so you can be sure that they are in our possession and that they have been prepared and photographed by ourselves. We’re very aware that some people may be sceptical, so our vehicles are always available to view, prior to the draw taking place and by appointment only. So, if your not 100% convinced, come and see us, see the live prizes and lets talk cars over a cuppa. Don’t really see how we can be more open than that….

Again, very simple. We’d like to ask respectfully ask you to tell all your family and friends about us and then share all our Facebook and Instagram posts. The more people that see these fantastic draws, the quicker we’ll allocate all entry slots. The sooner that happens, the sooner you could be driving that dream car, or jetting off on that trip of a lifetime (or both if you’re really lucky!!).

The 1in400.com team are always happy to discuss anything – we love what we do and like talking about it!! In the first instance, hit the ‘Contact Us’ link on our home page and we’ll get back to you asap. Simple.